FAQs

FAQs for Nonprofits

NEW MEMBERSHIP MODEL (March 1, 2014)

Please view the following 2 links regarding membership with The Volunteer Center of the East Bay:

Membership Letter

VCEB_Membership_Form

If you have additional questions regarding membership, please contact Jo Loss, Executive Director , at (925) 472-5767 or contact us by email.

Below is a list of the most frequently asked questions we hear from nonprofits. If you have additional questions regarding website use that aren’t addressed in the FAQs, contact Dee Dee Robillard, Program Coordinator, at (925) 472-5760.

Please contact Dee Dee Robillard, Program Coordinator, at (925) 472-5768 or contact her by email. She will answer any questions you may have about our services and using our website to recruit volunteers.
You can use the help feature under Login for nonprofits. Click on “I forgot my password” to have your password automatically emailed to you. If you need to have your password reset, please contact Dee Dee Robillard, Program Coordinator, at (925) 472-5768 or contact us by email.
Login to your account by clicking here: Login for nonprofits. Once you are logged in, click on the Opportunity Tab. Click on “Add a new one-time opportunity” or “Add a new ongoing opportunity.” Fill in the information requested as completely as possible. Your opportunity will be approved by the Volunteer Center before it is active on the website.
Login to your account by clicking here: Login for nonprofits. You can go into the opportunity and edit it from one-time to ongoing. Make sure if you change the opportunity from ongoing to one-time opportunity that you also put dates and times in for that opportunity, so that it will automatically be posted onto the “Volunteer Calendar.”
Login to your account by clicking here: Login for nonprofits. Click on the Referrals tab. You will see a list of anyone who emailed or phoned your agency from the Volunteer Center site.